Privacy policy

Last updated: 26 October 2026

This policy explains how L’Ivoirienne d’Hévéa S.A. (IDH) processes personal data collected on www.idh.ci, in accordance with Ivorian Law No. 2013-450 of 19 June 2013 on the protection of personal data.

Data controller

L’Ivoirienne d’Hévéa S.A., head office in Grand-Lahou, Côte d’Ivoire — info@idh.ci.

Data collected

Through the contact form only: full name, company (optional), e-mail address, phone number (optional) and the content of your message.

Purpose

This data is used solely to answer your request. It is not sold, nor used for marketing without your consent.

Recipients

Messages are sent by e-mail to info@idh.ci and read by authorised IDH staff. The website is hosted by Orange Côte d’Ivoire; IDH’s e-mail uses Microsoft 365, whose servers may be located outside Côte d’Ivoire.

Retention period

[To be completed — period approved by IDH]

Your rights

You have the right to access, rectify, object to and delete your data. To exercise these rights, write to info@idh.ci. You may also contact the Autorité de Régulation des Télécommunications/TIC de Côte d’Ivoire (ARTCI), the personal data protection authority.

ARTCI declaration / authorisation: [To be completed — file reference]

Cookies and third-party services

This website uses no analytics or advertising cookies. It loads fonts from Google Fonts and displays Google Maps: these Google services may receive your IP address and, for maps, set cookies.

Security

All exchanges with the website are encrypted (HTTPS).